Social Media Optimization is a great way to find new customers and to stay connected to those customers to ensure repeat business.
Letting your customers hear your voice makes them feel closer to their service provider.
More connection with customers = Happier customers
Happier customers = Positive reviews
Positive reviews = More customers
More customers = More connection with even more customers
See where I’m going with this!
Also there is content generation
More relevant content in more places on the internet = More search engine relevancy
Higher search engine relevancy score = Better search engine rankings
Better search engine rankings = More connection with customers
This never ending loop of happiness will get your customers sharing their positive experience with your brand across all their social channels.